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REFUND & RETURNS
SHIPPING & DELIVERY
Orders are processed and shipped within 48 hours maximum after processing. We ship across the United States.
Once your order has been shipped, you will receive a tracking number. You can use the tracking information to follow your package throughout the delivery process until it reaches you.
RETURNS
If you receive an incorrect, damaged, or defective item, please contact our customer service team as soon as possible after delivery. Include your order information and a description of the issue so we can review your request.
Items that have been opened or used may not be eligible for return. Return eligibility may also depend on the product and applicable laws.
REFUNDS
Approved refunds will be issued to the original payment method when applicable. Processing times may vary depending on your payment provider or financial institution.
Shipping charges may be non-refundable unless the return is the result of an incorrect, damaged, or defective order.
CONTACT US
If you have questions about a return, refund, or delivery, please contact Dozo Perks with your order details. Our team will review your request and provide the appropriate next steps.